jCOM1 – White Paper – Active Compliance Management with subject-oriented Business Process Management
(S-BPM) – On the way to service-oriented Business. English – October 2009 – Companies seeking fast, flexible solutions for the implementation
of all their business-critical processes, that can still be managed even at high rates of change, and which, above all, are incorporating
compliance directly into their processes should consider and examine subject-oriented business process management (S-BPM) from jCOM1. The
jCOM1 S-BPM SUITE enables fail-safe, audit-compliant processes. In this way, business departments can manage their business processes
autonomously, putting them in a position to fulfill and deploy – in cooperation with IT – the constantly changing requirements
of compliance, market and customers quickly and agilely. The jCOM1 S-BPM SUITE applies not only to structured processes, but especially
to creative and situational processes, or ad-hoc and semi-structured processes such as requirements management, asset management, job
controlling, requests for proposals, ordering processes, change and configuration management, release procedures, approval procedures,
complaint management, service-management processes, maintenance processes, etc. The goal of this white paper is to support decisions in
this environment.
Innovations – Rule-Based Composition of Agile Business Services –
The Concept of a Service Delivery Platform As Exemplified by Credit Rating. English – September 2008 Agility determines the success of an enterprise. Agility is defined here as a
continuous, innovative, and proactive adaptation of the business model to changes in the market, and to constantly changing customer
needs and desires. A key prerequisite for agility is to reinvent the collaboration between business operating and IT departments in order
to manage the large volume of change requests resulting from market and customer dynamics. The introduction of suitable methods and
technologies that build on existing architectures is, in turn, vital. The key is a service delivery platform that permits the operating
and the IT departments to reach a new division of tasks. IT provides a platform to create and compose business services as composite
applications, allowing a business department to produce individualized software in accordance with the SDP meta model. Innovations‘
Visual Rules Enterprise Platform is a battle-tested instance of an SDP. With it, agile and auditable systems can be constructed for an
agile and auditable enterprise as exemplified by the credit risk rating application at Volkswagen Bank.
Lixto – Web Intelligence: Mashing Up Information For Increased Market Transparency in the Tourism
Industry . English – July 2008. Companies operating in the tourism sector that consider market transparency and, in
particular, price transparency as critical for their competitive position, can now gain a competitive edge through Web Intelligence
solutions. It is first necessary to choose a solution that provides reliable and correct price transparency and that will also help
product managers (B2B sector) or consumers (B2C sector) to find the best product available. One of the most important tasks is to select
a platform for mashing up and connectivity on the web that can be adapted individually on any relevant workstation, without major training
needs, and which the employees not only accept but can also use with ease and precision. Correct ergonomics, the right value for money,
quick implementation and flexibility are of significant importance in the travel sector if these kinds of solutions are to work properly.
From an IT perspective a high level of flexibility is needed, especially for connectivity to online information sources, portals and
competitive booking engines. This leads to the transparency that management, sales, marketing, controlling and consumers demand, and
brings about competition advantages for sustainable added value. This document aims to help companies looking at implementing solutions
in this area.
Lixto –Agile Web Process Management: Mashing Up Information For Improving Supply Chain Performance in the
Automotive Industry English – May 2008 . Companies in the automotive industry need an effective risk and quality management strategy
based on early detection systems if they want to reduce the number of warranty cases, cut costs, improve or at least maintain their ranking
as suppliers and increase the quality of their products. This requires strict process optimization through agile web process management
as a basis for process performance management. Companies interested in making better decisions in a more sustainable, more reliable and
revision-safe way need to choose which platform and which components they want to use for the implementation of a web process management
solution and its scorecards. One of the most important questions and tasks is to select a platform for performance management and connectivity
on the Web that can be adapted individually, on any relevant workstation, without major training needs and which the employees not only
accept but also use with ease and precision. Correct ergonomics, the right value for money, quick implementation and easily adaptable
solutions made for agile suppliers are of particular importance. From an IT perspective, a high level of flexibility is needed, especially
for the connectivity to the online information sources (i.e. the OEM portals). All this rests on mashing up of information, which offers the
following benefits: Transparent collaboration between a company and its OEMs even at times of increased business dynamics, enhanced quality
and performance of supply chain processes and a basis for planning and analysis for early detection systems. This white paper aims to help
companies looking at supporting decisions and implementing solutions in this area.
ICS – Business Process Management for Service Providers. English – March 2008
Informatica – Information Services for Data Integration – Where IT Meets Business English – March 2008 – With respect to enterprises evolving towards agility and industrialization,
and enterprises moving towards process-orientation and SOA, we study the need: to understand how enterprise information management (EIM), the IT processes for data management and the collaborative business/IT
processes for information management can help an organization to re-align business and IT strategies, goals and objectives
to decide which basic platform and components to choose for implementing data integration for enterprise information management
(EIM). Here, one of the key questions and mission critical decisions is the selection of a service-oriented data integration platform.
This platform must provide data migration process templates for application and data warehouse consolidation and for building a SOA, as
well as for providing information services for data, master data, and meta data.
The focus of this White Paper is to assist the decision making process and to build the roadmap that will need to take place in the described environment.
arcplan - Process- and Service-Oriented Business Intelligence through Analytical Services - From Business Intelligence to Performance Management and Compliance English –- July 2006 – arcplan Enterprise empowers the business to go the extra step from traditional
BI to Corporate Performance Management (CPM): arcplan provides service- and process-oriented BI. It comes with a service-oriented architecture
SOA) and it has one of the most comprehensive portfolio of interfaces. So, arcplan fits to the existing typically heterogeneous IT environments
of operational and analytical systems. Business requirements for various analytical scenarios within CPM (e.g., EIS [executive information
systems], BAM [business activity monitoring], budgeting, planning, financial analysis, consolidation) are intuitively and flexibly transformed
into analytical services. Even more important, updates, changes and extensions can be implemented in a fast and flexible manner. The
arcplan development tools do not only support presentation services, but also provide navigation services by analytical workflows. Another
advantage: arcplan Analytic Services can be embedded into any business process as a web service. This brings BI and processes truly
together. And finally: arcplan can be used as a conventional, but powerful dashboard builder without service orientation. But when
enterprises want to move to process and service orientation, arcplan Analytic Services provides already the foundation and support a
straight forward evolution.
EPOQ - Dynamic Optimization of Customer Contacts in Real Time - SOA-based Solutions for Inbound and Outbound
Campaigns English – July 2006 – Customer-oriented companies create their processes as a design point based on
their customers and make these processes intelligent. Customer-interactive processes like this are bi-directional: they address the
customers ("outbound" - from company to customer) and are event-oriented ("inbound" - from customer to company).
Interactions with customers must become dialogs. Now "real-time" becomes decisive for the use of intelligence in the processes.
To know the customer and to implement this knowledge at the moment of interaction with that customer is worth its weight in gold.
Adaptive, dynamic predictive models are state-of-the-art methods of turning customer data into knowledge in real-time. Up until now,
knowledge about the customer was embedded as a static, predictive model in the processes. The problem with static models is their actual
validity at the moment of customer interaction. The adaptive, dynamic predictive models by EPOQ are the first models to have solved this
problem. Using data from currently-running customer interaction, the predictive model is updated in real-time and adapted to the customer
situation. This means that the model is always correct and consistent with data on that particular customer at the moment of interaction.
The benefits gained are not limited to the already-proven monetary added value. There is more…
Innovations Softwaretechnologie – Role of Business Rules in a SOA – Industrializing Business
Processes in Agile Enterprises English – December 2006 – Business Rules Management (BRM) and Business Process Management (BPM) are
complementary concepts. The idea is to strictly separate process logic from decision logic. Using BRM and BPM together in a service-oriented
architecture (SAO) is the methodological and technical prerequisite for industrializing business processes and being agile. BPM creates the
automation and standardization of business processes, BRM the standardization and transparency of management policies and principles and an
SOA adds the service orientation allowing us to strictly separate specific types of logic of individual processes and logic of bundled
competencies and services that is used across processes. This creates agility and productivity through re-usability. “visual rules
” of Innovations Softwaretechnologie is an especially intuitive and high-performance BRM system for the development and management of
business rules – as part of agile software for agile enterprises. The rules of the logic to be implemented are graphically modeled and
implemented as rule services at the click of a button. “visual rules” is designed for an SOA.
SAP - Analytics meets ESA (Enterprise Service Architecture) English – February 2006 – This White Paper is one of the first focussing on the convergence of
Business Intelligence, Business Process Management and SOA. It looks into the various solution scenarios by embedding analytics into
processes. It also brings up the benefits and advantages of this merging of different themes. The White Papers spans across the different
und up to now isolated topics of Business Intelligence, Business Process Management, Enterprise Application Integration / Business Integration,
Corporate Performance Management, SOA, Meta and Master Data Management as well as Data Integration. It puts all these themes into a
common context and into the terminology of SAP. The concepts of service oriented thinking are applied to Business Intelligence and the
implications and opportunities are shown.
Spotfire – Interactive Visual Analytics English – June 2006 – Traditional Business Intelligence (BI) tools were architected to summarize data
and display updates for known, pre-determined questions. They were not architected to support ever-changing environments where business
professionals need toask and answer new questions. Business Analytics is the approach to overcome these BI problems. Analytics consists of
interactive visual analytics and embedded analytics. Interactive visual analytics is an ad hoc, interactive, project-oriented process driven
by human interactions. It is a dynamic, people-centric approach to analysis. Its intuitive visual interface allows business professionals
to ask and answer their own questions to solve real problems - problems that were unforeseen and therefore impossible to program into a
report or BI dashboard. It puts the eye into the position to act as a superior pattern identifier, leveraging statistical algorithms only
as needed. And by its collaborative services, it supportsa board room style of decision making. Business Analytics is not as new as people
may think. Spotfire, one of the leading vendors of interactive visual analytics, has a proven track record in many industries, including
life sciences, energy, and semi conductor reve visual analytics brings its board room decision making style to all business people. With
its people-centric and intuitive approach, it makes it easy to put decisions on facts – especially in continuously and fast changing environments.
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